Perfect Pizzeria Essay

Perfect Pizzeria Restaurants is a chain of 125 pizza establishments around the country with headquarters in Madison, Wisconsin. There are three locations in Bloomington, Indiana however they have financial and employee problems particularly at the location near the Indiana University campus. Each location has one manager and two shift leaders. The employees are mostly college students, with a few high school students performing the less challenging jobs. Nearly all of the employees, with the exception of some managers, are employed part-time and most earned only the minimum wage or slightly above. To address the financial problems, the Perfect Pizzeria manager’s compensation plan was changed to now being based on food and beverage costs and profit targets. If the percentage of food unsold or damaged is very low, the manager gets a bonus. If the percentage is high, the manager does not receive a bonus; rather he or she receives only his or her normal salary. Their compensation is also reflected in the restaurant’s profit figures which also must reach a certain level for the manager to receive a bonus. Thus the managers knew the criteria being used for their evaluation and therefore where to focus their efforts. These profit and loss figures often fluctuate. Knowing the manager cannot be in the store 24 hours a day, some employees make up for their low paychecks by helping themselves to the food. When a friend comes in to order a pizza, extra ingredients are put on the friend’s pizza. An occasional slice or two of pizza by the 18 to 20 employees throughout the day/evening at the break table also raises the percentage figure. An occasional bucket of sauce may be spilled or a pizza accidentally burned. Sometimes the wrong size of pizza may be made. In the event of an employee mistake or a burned pizza by the oven person, the expense is supposed to come from the individual employee. Because of peer pressure, the night manager seldom writes up a bill for the erring employee. Instead the establishment takes the loss and the error goes unnoticed until the end of the month when the inventory is taken. That’s when the manager finds out if the food loss percentage is high and if there will be a bonus. (Next page) Over time these loss figures increased. To address these problems at the Bloomington location, the manager took retaliatory measures. Previously, each employee was entitled to a free pizza slice, salad, and all the soft drinks he or she could drink for every 4 hours of work. Management decided to raise this figure to 6 hours of work before any free food. Since the employees had received this â€Å"free food after 4-hours† benefit for a long time they frequently ignored the rule and took advantage of the situation whenever the manager was not in the building. Therefore, the Perfect Pizzeria manager decided to create an assistant manager position which could more closely supervise the shift leaders. Each shift leader was now responsible for a team of 3 – 4 employees who were given specific responsibilities for a particular job such as counter, delivery, food preparation, etc. Employee apathy grew within the pizzeria. There seemed to be a further separation between the store manager and his workers, who were once a closely knit group. The manager made no attempt to alleviate the problem, because he felt it would iron itself out. The employees who were dissatisfied would quit or they would be content to put up with the new regulations. As it turned out, there were many employee resignations. The manager had no problem in filling the vacancies with new workers, but the loss of experienced personnel was costly to the business. It didn’t take long for the new employees to become influenced by the more experienced employees and the unsold/damaged food percentage remained high. Then the manager took a bolder step. He eliminated all the benefits that the employees had – no free pizzas, salads, or drinks. The manager tried still another approach to alleviate the rising unsold/damaged food percentage problem and maintain his bonus. He placed a notice on the bulletin board, stating that: if the percentage remained at a high level, a lie detector test would be given to all employees. All those found guilty of taking or intentionally wasting food or drinks would be immediately terminated. This did not have the desired effect on the employees, because they knew if they were all subjected to the test, all would be found guilty and the manager would have to dismiss all of them. This would leave him in a worse situation than ever. As the manager sat in his office listening to his beloved Cub’s baseball game, he analyzed the month’s profit/loss statements and knew things were not going to be good. What he did not expect was that the percentage was actually increasing from previous months. Another problem developed at the Bloomington campus location when Jennifer, a recently hired night shift counter clerk filed a complaint with the regional manager. She stated in her complaint that she was always required to work the late shift and Bill the night manager was becoming a bit â€Å"too friendly†. In fact her complaint stated, the only way she could get off from work earlier than other employees was if she would agree to meet Bill on their nights off at Hoosier’s, a popular college student club down the street from Perfect Pizzeria. Additionally, there was a formal complaint from a group of male employees that only the attractive female workers were being promoted to assistant managers or shift leaders even though the men had worked at the restaurant longer than most of the promoted women. The case assignment questions follow†¦ PERFECT PIZZERIA – CASE QUESTIONS (Please type your responses by listing the question number/letter and then your answers to the questions.) 1. List two different managerial functions/activities the manager has performed. Then give specific examples or evidence from the case that explains these two management functions the manager has performed. 4. points) 2a. Which of the managerial skills was the manager best at? Explain. 2b. Which of the managerial skills did the manager need to improve? Explain. (4 points) 3. List and/or give examples of four (4) different forces or factors from Perfect Pizzerias’ external environment. Then give a specific example of how each of these could have an impact on Perfect Pizzeria. Please be specific.(4 pts.) 4a. The case mentions that some employees put extra ingredients on their friends’ pizza or take a nibble or two of pizza during their shift. Please discuss whether you feel this is ethical and your reasons why you feel this way. (2 pts.) 4b. What actions could an organization take to prevent these potential ethical violations from happening based on the concepts in the textbook? Explain by applying these ideas to this case situation. (4 pts.) 5. Review the organizational approaches to managing diversity from Chapter 6. Then discuss or give an example of how you would apply two of these concepts to address the complaints of the male employees regarding the unfair promotions? Be specific. (4 points) 6. Give an example from the case of a poor management action and discuss two (2) specific ways you would correct the situation if you were the manager. (3 points)

Death And King s Horseman By Wole Soyinka - 1174 Words

Death and King’s Horseman by Wole Soyinka and Things Fall Apart by Chinua Achebe both take place in Africa but in different areas. Authors Soyinka and Achebe, created main characters that came from different tribes, but experienced similar cultural clashes, which led to an issue of suicide within African culture. The context of these books’ view on suicide differs in each culture. Although each work has a different attitude toward suicide, both deal with it through the characters, Elisen from the Yoruba tribe in Death and King’s Horseman and Okonkwo from the Igbo tribe in Things Fall Apart, within their own African cultures. Elisen and Okonkwo have a different way of living , yet they are both led to question their own character, family relations, and make life-changing decisions. Okonkwo, the lead character in Things Fall Apart, commits suicide after he has lost political independence to colonialism. This is occasioned by the fact that his clansmen do not follow him into battle against the colonialists. Throughout the story, Okonkwo desires to be seen as the symbol, the perfect example, the individual who represents the archetype of Umuofian culture and values. His strong individualism is questioned when the white colonialists arrive. Okonkwo’s epiphany at realizing that his community does not share in his desire to get rid of them only becomes clear in the face of looming colonial domination. He says: â€Å"Worthy men are no more†¦The greatest obstacles in Umuofia is thatShow MoreRelated Acting and Identity in Sizwe Banzi is Dead and in Death and the Kings Horseman1300 Words   |  6 PagesBoth Sizwe Bansi is Dead, (written by Athol Fugard in collaboration with John Kani and Winston Ntshona) and Death and the Kings Horseman (written by Wole Soy inka) are both set in South Africa, in two important and significant cultural moment for the country. 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A Literary Analysis of The Reader By Bernhard Schlink Free Essay Example, 2250 words

III. Hanna’s Notorious Past Hanna turns out not to be as innocent as she would suggest—even though we already know that Hanna is an utterly daring, witty, wise and capricious soul. Of course, there are some factual errors that must be cleared up, in analyzing The Reader. One of those factual errors is that actually, most women would not have been SS guards—in fact, none of them would be, except in the case of auxiliary SS guards. Auxiliary SS guards were assistants but not on par with actual SS guards. Also, the amount of these were relatively few in number. According to Patricia Heberer of the Advanced Holocaust Studies at the U. S. Holocaust Memorial Museum, â€Å"Women could not be members of the SS Proper†¦. [They] were technically termed†¦[female SS attendants] and were†¦an auxiliary group of SS†¦a minority in the concentration camp world†¦[thusly] misrepresent[ing] the historical role of women in SS posts†¦Ã¢â‚¬ 3 Another difficulty that we have in parsing Hanna’s notorious past is the fact that this novel focuses on is the suffering of Germans in terms of coming to grips with what the Nazis had done. We will write a custom essay sample on A Literary Analysis of The Reader By Bernhard Schlink or any topic specifically for you Only $17.96 $11.86/pageorder now While we know that Michael has severe moral hang-ups with the Nazi occupation, Hanna maintains at the trial that she was just doing her job—but she also maintains that she did not murder anyone, she was just following orders. And, indeed, even though she did not murder anyone—Schlink’s book still does a delicate balancing act between trying to drudge up empathy for the Germans without trying to sound too schmaltzy or offensive. â€Å"Crownshaw argues for a more nuanced reading of Bernhard Schlinks novel as a text that problematizes the moral binaries of perpetrator and victim in a useful and productive fashion†¦how [does one] best represent German suffering in a balanced manner†¦without relativizing [Jewish suffering] or sentimentalizing German victimhood. †4 So, yes—on the one hand, in making the readers of The Reader feel sorry for the Germans who were against the Nazis, one must also keep in mind that those same Germans had the power to do something about the injustices they saw happening in their communities. Thus, Germans who were sympathetic to the Nazi government cause although they were not directly involved, still implicates them on a moral level to the crimes committed by the Nazis. Hanna, however, is definitely a character whom we believe was just doing a job—being a guard. The prosecutor and the witnesses take advantage of this fact and accuse Hanna of having the order signed for the building to be burned, with Jewish men, women, and children inside.

Tsa Should Use Full Body Scanners - 1487 Words

After the devastating terrorist attacks that occurred on September 11th, TSA (Transportation Security Administration) was created and have since then beefed up their security. Because of all the new security devices and rules taking place now, the wait time at in the security line is longer, but for a good reason. On an average day, TSA screens 1.1 million bags. Of those 1.1 million bags, around 50,000 of them have to be checked thoroughly due to suspicious items inside the bags. The wait time at airport security lines has increased because of new threats. Because of an increase in the wait time at the security line, some people find it very frustrating and think that all the precautions are unnecessary. Those people are wrong though. In the past years since TSA was created, multiple bomber attacks have been attempted but have yet to succeed due to TSA keeping up with its safety requirements. In 2010, TSA started to use full body scanners. 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Startling Info Regarding Middle Ages Essay Topics Exposed

Startling Info Regarding Middle Ages Essay Topics Exposed The Essentials of Middle Ages Essay Topics You Can Learn From Starting Immediately Titling an essay is not ever an easy thing. So, it's a significant foundation for assorted epic stories! A suggestive title just gives some clues regarding what a paper is all about. Last, the combining title connects the preceding ones and makes a more powerful effect on readers. Place your purchase, list main instructions, and you're going to be assigned with an expert academic writer. Writing about nuclear weapons is always a great idea. When you publish content on a normal basis it's simple to burn through your first collection of blog titles in a couple of months. You're able to select a topic that apparently appears unique and fascinating, but when it has to do with finding relevant info on it there is none. It is possible to mix and match the offered titles to make something unique, yet still not need to be concerned about whether you've managed to adhere to the rules. Still, in the event the title is dull, nobody may wish to read your work. It's simple to use, has many features, and is an enjoyable means of developing a title. You will receive an awesome title you may tweak and employ for your own use. Ruthless Middle Ages Essay Topics Strategies Exploited It is vital for education, as it gives people considerable benefits. Plenty of students put on a uniform. Luckily, they are not left alone. Most students think that it is the lack of desire to complete assignments that causes the using of writing services. If you think about creating titles easy and you don't require any narrative essay prompts college or higher school students want to follow, it is genuinely great. Academic papers play an incredibly important part in your academic success. Remember your final grade significantly is contingent on the topic. For instance, you can pick a topic for elementary, middle, or higher school. The Honest to Goodness Truth on Middle Ages Essay Topics Showing how greediness might also be called backstabbing. Finding the proper topic is both important and hard at the exact same moment. Woman don't wish to be looked upon as an object, or simply somebody who cleans and watch a man work, they wish to be independent so they don't need to lean on a guy to look after them. Persuasive essay topics need a lot of reading and research. Regardless of what essay topic you've been given, our essay generator will have the ability to finish your essay easily. No matter if you're trying to find essay to pic generator or merely want professional assist with your college or university essay, we are pleased to supply you with a help hand! An essay generator is an alternative for those students that have problems to locate something to speak about on their essays, they don't have the creativity neither the patient to select a topic type instead of even a subject location. If you're authentic, nobody can write the identical essay as you! Both essay questions have various formats and focuses, so make sure that you understand what the questions are asking you to do before you commence writing. Also, you've got to create a determination and have a side you'll stand for in your essay. These essays are hard to write as is, having to come across intriguing topics is an additional job. The primary goal of topic choice for a proposal essay is to show the idea can be put into place in practice. As stated by the various suggestions on writing a fantastic essay the very first thing that you should do before starting to write is to prepare an outline. All you need to do is select the one which is suitable for your essay best. The majority of people have written an essay. Our expert writers will soon generate a high-quality paper, exclusively tailored to fit your needs. Additionally, you can capture reader attention with the assistance of funny essay topics. Well, no matter your reason may be, if you have located the topic that you're passionate about, all you have to do is contact our expert writers and get essay help from the top essay writing service available.